Welcome to our FAQ center
This resource page provides comprehensive answers to frequently asked questions regarding our new releases, collections, shipping times, payment options, ordering process, and brand policies. If you require further assistance beyond these curated solutions, our dedicated support team is available to ensure your experience remains seamless.
Yes. To maintain exclusivity and reduce unsold waste, we produce in small batches. Once a drop is sold out, it is rarely restocked.
we accept all major credit cards, Apple Pay, Google Pay, Paypal, and flexible payment options like Klarna.
Once shipped, you will receive a tracking link via email. You can also track your order in real-time through our Tracking Portal. or a third-party
Yes, we ship worldwide. Please note that for international orders, local duties and taxes may be collected at delivery.
You have 14 days from the date of delivery to send the items back to us new, unworn with original packaging & tags.
Once we receive and verify your return, refunds are processed to your original payment method within 7–14 business days.
Unless the item is faulty, customers are responsible for return shipping costs. We recommend using a tracked service.
You can cancel for a full refund as long as the order hasn't entered the fulfillment stage or been shipped. Contact us immediately with your order number.
For anything else, or if you need personalized support, please head over to our Contact Us page.